Travel Insurance Direct

Customer Service

Travel Insurance Direct
Travel Alert: Cover is not available for loss arising from government restrictions including travel bans, border closures and broadly imposed quarantine requirements, or failure to follow government advice. If your travel is affected by government restrictions, we have options available if you no longer need your policy. See our travel alerts.

Travel insurance questions & answers

In an Emergency

Call our Worldwide 24/7 emergency assistance team on:
+61 2 8256 1523
or
+61 2 9234 3123
Reverse charge calls accepted.

Talk to us

1300 843 843 from Australia or
+61 2 8256 1537 from Overseas.

Monday to Friday
9:00am - 6:00pm

Saturday
Closed

Sunday
Closed

Send us an Email

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