Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.

How to avoid depreciation on lost or stolen items

Travel insurance not only covers globetrotters for unforeseen injury and / or illness, but it also considers the value of the luggage and personal effects you take with you or buy along the way in the event of their permanent loss, theft and accidental damage.

How it works

If you have to make a claim, and the claim is accepted, what Travel Insurance Direct pays does not cover you to replace your item with a brand new one, as we depreciate for age and wear. Depreciation applies to everything you take with you including clothing, luggage and higher value items like iPads, mobile phones, laptops and cameras.

How to avoid depreciation

You can avoid depreciation on items listed on your policy by specifically adding them as valuable items when you buy your policy.

Simply get a quote and look for this panel on the options page:

adding valuable items in purchase path

Depreciation Calculation

The nominated depreciation rate will apply to each year of age of part thereof (calculated pro-rata monthly) up to a maximum of 80% of the original purchase price of that item.

Depreciation amounts

The nominated depreciation rate will apply to each year of age of part thereof (calculated pro-rata monthly) up to a maximum of 80% of the original purchase price of that item.

10%: Camping, sporting and leisure equipment (not leisure clothing), and musical instruments.

15%: Clothing, footwear, personal effects, luggage, prescription glasses, sunglasses, costume jewellery and books.

20%: Personal computer, communication or photographic equipment, electronic equipment, mobile phones, smart phones, CDs and DVDs.

50%: Toiletries including skin care, makeup, perfume, medication.

For items not listed above, we will apply the depreciation rate of the category which we reasonably determine most closely describes your item.

Proof of ownership 

Where you do not provide proof of purchase or ownership, we may not be able to cover you.

The maximum amount you can allocate to a valuable item is its original purchase price. You must provide proof of the original purchase price if you claim; otherwise, we have the right to adjust the amount that we pay you. If you cannot provide the approved proof of ownership, we may decline your claim altogether.

Need a hand?

Our Customer Service team is always available to help you to understand the policy, what you may be covered for and any documentation you need to pick up along the way. Our travel safety team at TID work to keep customers informed and publish information on major travel events on our website.

This is a brief summary of cover only. Cover is subject to the full terms, conditions, limitations and exclusions outlined in the Product Disclosure Statement.

Last updated: 11 October 2023

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