alert Travel Alert: Cover is not available for loss arising from government restrictions including travel bans, border closures and broadly imposed quarantine requirements, or failure to follow government advice. If your travel is affected by government restrictions, we have options available if you no longer need your policy. See our travel alerts.
  • COVID-19 Update - Dec 2020

    You can only travel to your destination if there is no travel ban in place or if you have an exemption. Please research the area(s) you are travelling to and read the latest government and health … more

  • Coronavirus information

    Travel Insurance and Coronavirus

    Travel Insurance Direct travel insurance plans now include cover for some Coronavirus-related events – you can read more about it here.  You can also read our latest … more

  • Coronavirus (COVID-19) Update

    (Advice as at 2:00pm AEDT on 19 March 2020; update to advice of 31 January 2020)

    On 18 March 2020, the Australian Department of Foreign Affairs and Trade (DFAT) raised alert levels for all … more

  • Novel Coronavirus (2019-nCoV) Update

    (Advice as at 10:00am AEDT on 31 January 2020; update to advice of 23 January 2020)

    On 30 January, the World Health Organisation declared a Public Health Emergency of International Concern (PHEIC) … more

  • Novel Coronavirus (2019-nCoV)

    (Advice as at 5:00pm AEDT on Thursday 23 January 2020)

    View latest alert update for Novel Coronavirus (2019-nCoV) here

    Over 400 patients hospitalized for pneumonia China have tested positive for … more

  • Taal Volcano

    (Advice as at 1:00pm AEDT on Tuesday 14 January 2020)

    Taal Volcano in The Philippines has erupted, spreading volcanic ash clouds in a wide area around the region.

    The eruption has caused the … more

  • Cyclone Sarai – Fiji December 2019

    (Advice as at 1.30pm AEDT on Friday 27 December 2019)

    Various government agencies and news outlets have advised that Tropical Cyclone Sarai is expected to make landfall in Fiji today, possibly … more

  • Jetstar Industrial Action

    (Advice as at 2:00pm AEDT on Tuesday 10 December 2019)

    The Australian Federation of Air Pilots and media outlets including The Sydney Morning Herald have reported that Jetstar staff are to conduct a … more

  • Super Typhoon Hagibis

    Important information

    Rapidly intensifying from a tropical storm to a Category 5-equivalent super typhoon over the past few days, Super Typhoon Hagibis has now been forecast to approach the south- … more

  • Thomas Cook Financial Default

    Important information

    Over the past few weeks, the financial viability of British travel operator Thomas Cook had become very uncertain. Thomas Cook UK Plc and associated UK entities have now … more

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