Travel Alerts

How to use these travel alerts

It’s important to understand that while a destination has a ‘Do Not Travel’ warning in place, our travel insurance won’t cover a loss that arises from that event if you: travel to; plan to travel to; or remain in that country or region.
Please research the area(s) you are visiting and read the latest government advice to see if your planned travel is affected. Australian travellers should read Smartraveller.gov.au.
Read the PDS for information about what's covered.

Spain and Portugal Blackouts

Tuesday, April 29, 2025 12:08:00 PM

Power outage in Spain and Portugal On April 28, an unprecedented power outage struck Spain and Portugal, disrupting public transport and causing widespread chaos. **Policies purchased after 11:59 pm, AEST...

Ex-tropical Cyclone Tam

Thursday, April 17, 2025 12:08:00 PM

Ex-tropical Cyclone Tam has brought severe weather to New Zealand’s North Island with heavy rain and strong winds reaching up to 130 km/h. The storm has led to fallen trees,...

Myanmar Earthquake and Southeast Asia Impact

Monday, March 31, 2025 02:30:00 PM

On Friday, 28 March 2025, at approximately 5:20pm AEDT, a 7.7 magnitude earthquake struck central Myanmar and surrounding regions including Vietnam and Thailand, followed shortly after by a 6.4 magnitude...

Cyclone Alfred

Tuesday, March 04, 2025 11:02:00 AM

Update as at 12:00pm, 7 March 2025 AEDT; update to alert of 4 March 2025 AEDT: If your policy was issued before 11:00 AM AEDT on March 2, 2025, and...

Wildfires in California

Friday, January 10, 2025 04:54:00 PM

On Thursday, 9th January 2025, wildfires continued across multiple areas in Los Angeles, California, U.S.A. Media reports indicate multiple deaths and property destruction with evacuation orders in place. An extreme...

Vanuatu Earthquake and Tsunami warnings

Tuesday, December 17, 2024 04:09:00 PM

On Tuesday, 17 December 2024, a 7.3 magnitude earthquake occurred off the coast of Vanuatu. Buildings in Port Vila have partially collapsed, and tsunami warnings were issued for the area....

Mount Lewotobi Laki-Laki Ash Cloud

Wednesday, November 13, 2024 12:41:00 PM

Since Friday, 8 November 2024, Indonesia’s Mount Lewotobi Laki-Laki has erupted several times due to heightened volcanic activity. The volcano has released thick ash clouds and the Indonesian government has...

Flooding in Spain – October 2024

Thursday, October 31, 2024 10:56:00 AM

On Tuesday, 29 October 2024, flash flooding caused by torrential rainfall swept across southeast Spain. Weather agencies estimate that about a year’s worth of rain fell in the span of...

Hurricane Helene – September 2024

Friday, September 27, 2024 11:17:00 AM

On Friday, 27 September 2024, the National Hurricane Centre issued advisories for Hurricane Helene as it strengthens into a Category 4 storm. The Florida region has experienced significant rainfall and...

Hurricane Milton – October 2024

Tuesday, September 10, 2024 10:49:00 AM

On Tuesday, 8 October 2024, a State of Emergency was announced for Florida as emergency conditions resulting from Hurricane Milton intensify. Evacuations have begun throughout Florida while the Department of...

Typhoon Ampil – August 2024

Friday, August 16, 2024 11:30:00 AM

Since Thursday 15 August 2024, Typhoon Ampil has been heading towards eastern Japan. The Japan Meterological Agency has classified the typhoon as ‘Very strong’, the second highest category for storms....

Hurricane Beryl – July 2024

Wednesday, July 03, 2024 11:32:00 AM

On Monday 1 July 2024, countries in the Caribbean Sea area began issuing hurricane warnings as Hurricane Beryl moved through the region. After making landfall on Grenada’s Carriacou Island, Hurricane...

Dubai Floods – April 2024

Thursday, April 18, 2024 11:36:00 AM

On Tuesday 16 April 2024, heavy rainfall fell over the United Arab Emirates and Dubai, causing major flooding and widespread damage. Dubai International Airport’s runways are submerged in water, and...

Taiwan Earthquake and Tsunami warning – April 2024

Thursday, April 04, 2024 11:38:00 AM

On Wednesday 3 April 2024, a 7.4 magnitude earthquake occurred off the coast of Taiwan. There are reports of damage to buildings and infrastructure. Aftershocks may continue to be felt....

Japan Earthquake and Tsunami – January 2024

Friday, January 05, 2024 11:40:00 AM

Monday, January 1, a 7.6 magnitude earthquake struck the Noto Peninsula of Ishikawa Prefecture, Japan, causing widespread destruction. The earthquake also generated a tsunami measuring up to 1.2 m along...

North Queensland Floods

Tuesday, December 19, 2023 11:42:00 AM

In the wake of Cyclone Jasper, record rainfall in North Queensland has caused severe flooding in the region. Emergency alerts were issued by the Queensland Government and Cairns Airport has...

Cyclone Mal – November 2023

Monday, November 20, 2023 11:47:00 AM

Various government agencies and news outlets have reported that Tropical Cyclone Mal has a high likelihood of making landfall in Fiji on or around Wednesday November 15 local time. Some...