Contact Customer Service

Travel Alert: Cover is not available for loss arising from government restrictions including travel bans, border closures and broadly imposed quarantine requirements, or failure to follow government advice. If your travel is affected by government restrictions, we have options available if you no longer need your policy. See our travel alerts.

Call our worldwide 24/7 Emergency Assistance:
+61 2 9234 3123
or +61 2 8256 1523

Reverse Charge calls accepted
Any call charges to our emergency assistance team can be claimed back when you submit your itemised bill with your claim

Call us on 1300 843 843 from Australia
or +61 2 8256 1537 from Overseas
Monday to Friday: 9:00am - 6:00pm
Saturday: Closed
Sunday: Closed
Send us an email

Email Us