Tuesday, December 15, 2020 11:00:00 AM

Travel Insurance and Coronavirus

Travel Insurance Direct travel insurance plans now include cover for some Coronavirus-related events – you can read more about it here.  You can also read our latest Travel Alert in relation to the Coronavirus.

Experiencing a medical emergency

If you're experiencing a medical emergency and need medical help, contact our 24/7 Emergency Assistance team who can help direct you to or help you obtain medical help, and if medically necessary they can work with local authorities to repatriate you home, subject to the terms and conditions of your policy.

Making a claim

If you have questions about making a claim, please read here.



Customer service

1300 843 843 from Australia or +61 2 8256 1537 from Overseas.

Monday to Friday
9:00am - 6:00pm

Saturday
Closed

Sunday
Closed


Emergencies

Call +61 2 8256 1523 - Worldwide 24/7