Buying with TID
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Annual Multi Trip Policy The Annual Multi Trip (AMT) policy is a great option if you travel regularly over a 12 month period. Here are some common questions we get about the AMT policy and our answers.
Is there a limit on … more
Last updated: 29 November 2016 -
Travel Insurance on a one way ticket Whether you're planning an extended stay with family and friends overseas, working your way around the world or just seeing where life takes you, a TID policy ensures you can explore the world with … more
Last updated: 28 November 2016 -
NZ Citizen Travel Insurance Direct Australia offers a policy to residents of Australia (see our definition of 'residents' in the PDS). If you are a NZ citizen with a permanent Australian residential address and … more
Last updated: 29 November 2016 -
Business Trips When travelling on the Annual Multi Trip (AMT) policy, cover can apply to business trips as well as leisure trips. The maximum duration for a business trip on the AMT policy is 90 days. If you are … more
Last updated: 29 November 2016 -
Where do I add the promo code? To use a promo code, please get your policy quote, on the 'Choose a plan' page scroll to the bottom. Here you'll find a field in which to enter your code.
Happy travelling. more
Last updated: 23 October 2019 -
When does the policy start? Instant Cover
One of the benefits of purchasing online is that you are instantly covered for cancellation (conditions apply). The rest of your policy benefits commence from the start date listed on … more
Last updated: 7 December 2017 -
Children and Families TID covers your dependent children and grandchildren for FREE when they are travelling with you for the majority of your trip.
Dependent children (including your legally adopted children) or … more
Last updated: 29 November 2016 -
Policy Excess A policy excess is an amount you must pay for each claim you make for certain benefits, as detailed in the policy. When you buy your policy online, we will let you know the excess levels available - … more
Last updated: 19 January 2017 -
Age Limit The Works and Domestic plans are available to travellers aged under 81 years of age. The Basics and the Annual Multi-Trip plans are available for travellers under 76 years of age.
Your age is based … more
Last updated: 14 February 2019 -
Who Can Buy? You are welcome to purchase a policy with us to cover your travels, even if you are already overseas,provided you are an Australian citizen or a resident who meets the age limits of the plan selected. … more
Last updated: 24 December 2015 -
Getting a Travel Insurance Quote To get a quote, go to tid.com.au, hit 'Get a Quote' and follow the prompts. It is important that you list all the countries you are travelling to, excluding any stopovers of up to 2 nights. You can … more
Last updated: 7 December 2017 -
Which policy? What travel insurance plans are available?
For information relating to policies purchased prior to 7 December 2017, including the definition of "pre-existing medical conditions" please check the PDS … more
Last updated: 7 December 2017 -
Rental Vehicle Insurance Excess Cover This benefit is only available on The Works, Annual Multi Trip and Domestic plan. It is not available on The Basics plan.
The TID policy automatically includes rental vehicle insurance excess up to $ … more
Last updated: 20 February 2018 -
Travel Insurance for Cruising The TID policy covers your cruising holiday for no extra cost! Not only are your overseas medical costs covered on-board but we will also reimburse your prepaid excursions you miss out on due to … more
Last updated: 14 February 2019 -
Adding countries You can add as many countries as you like! On the homepage you can select the countries you are travelling to from the drop down box or by typing the name of the country. Once it's entered another … more
Last updated: 28 November 2016
Talk to us
1300 843 843 from Australia or
+61 2 8263 0483 from Overseas.
Monday to Friday
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Saturday
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Sunday
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