Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.

Cover For New Zealand Citizens | Travel Insurance Direct

Many Kiwis think travel is ‘Choice Bro’ and for plenty of them when they say Kia Ora to Australia it often leads to them making a permanent move across the ditch.

With this in mind, and given they’re our closest allies, New Zealand passport holders  are able to consider the option to be covered through Travel Insurance Direct.

What’s covered?

  • Cancellation and additional expenses
  • Medical expenses
  • Personal liability
  • Luggage and personal effects
  • Rental vehicle insurance
  • Coronavirus Travel (Comprehensive cover only)

Get a quote to get your next domestic or international adventure underway today.

What’s not covered?

There’s a number of things our policies don’t cover. It’s important you know what they are before you set off on your next adventure. Be sure you understand the policy exclusions, which include but are not limited to the following: 

  • Injury as a direct result of reckless behaviour
  • We will not pay for any non-refundable costs for anyone not named on your policy.
  • In the case of an Agent’s cancellation fees, TID will not pay more than the limit outlined in the Schedule of Benefits.
  • There is no cover where you have made a claim for the same costs under any other section of the policy.


How does TID define a ‘Resident of Australia’?

Residents of Australia, for the purposes of the term includes Australian citizens, permanent residents, skilled workers, and in this case New Zealand passport holders. (See our definition of 'residents of Australia' in the PDS).

What do I need to know regarding the fine print?

If you are a New Zealand passport holder with unrestricted right of entry into Australia and access to long-term medical care in Australia (not including cover under a Reciprocal Health Care Agreement), then you are welcome to take out one of our policies -  The Works, The Basics, Domestic and Annual Multi Trip.

What happens if I’m injured and need to be evacuated

If you need to be repatriated to Australia for medical reasons, you will need to have appropriate medical cover in Australia such as Medicare or through a private health fund. Under the Private Health Insurance Act 2007 we cannot cover you for any medical costs incurred in Australia.

Travel with confidence

Our dedicated Customer Service team is always available to help you to understand the policy, what you may be covered for and any documentation you need to pick up along the way.

Contact Emergency Assistance if you need help

Our Emergency Assistance team are on call 24/7 to help get you back to doing the things you love. The EA team are available to help in any kind of medical emergency, and ready to answer urgent questions.

This is a brief summary of cover only. Cover is subject to the full terms, conditions, limitations and exclusions outlined in the Product Disclosure Statement.

Last updated: 11 September 2023

How can we help?

Talk to us

1300 843 843 from Australia or
+61 2 8256 1537 from Overseas.

Monday to Friday
9:00am - 6:00pm



Get in contact with us

Contact us

In an Emergency

Call +61 2 8256 1523
Worldwide 24/7