Managing your Policy
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Extend Your Policy | Travel Insurance Direct (TID) Amend trip dates on your policy
Automatic extension
Accessing my account online
For many globetrotters travel is an investment in discovery and broadening of the mind. When planning an … more
Last updated: 25 March 2021 -
Make Changes to Your Policy | Travel Insurance Direct (TID) Make changes to your policy
What if I make a mistake in the policy detail?
Log in
Amend personal details on your account
Amend details on your policy
Make changes to your policy
Choosing … more
Last updated: 10 July 2023 -
How to Make a Complaint | Travel Insurance Direct (TID) Complaints handling process
External review
Other information
At Travel Insurance Direct we strive to always provide the best service and product for our customers. However, we understand that … more
Last updated: 18 October 2023 -
How do I Sign In to My Account? | Travel Insurance Direct Now that you’ve purchased a Travel Insurance Direct policy, you can use ‘My Account’ to view and amend your policy or start a claim.
If you purchased your policy as a guest before 13th of August 202 … more
Last updated: 11 September 2023 -
Changes and Cancellation | Travel Insurance Direct (TID) Refund inside the cooling-off period
Refund beyond the cooling-off period
Single Trip policies on The Works, The Basics and Domestic Plans
Annual Multi Trip Policies
Understanding what it … more
Last updated: 10 July 2023 -
Your Certificate of Insurance | Travel Insurance Direct It's important youto carry your Certificate of Insurance with you when travelling as it contains important emergency contact information. If for any reason you have lost your Certificate of Insurance, … more
Last updated: 12 August 2024
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