What if I make a mistake in the policy detail?

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Your certificate of Insurance

Have any questions about your travel insurance?

Choosing the right travel insurance policy to suit your … more

Complaints handling process

External review

Other information

At Travel Insurance Direct we strive to always provide the best service and product for our customers. However, we understand that … more

You’ve done your research, assessed which  Travel Insurance Direct policy suits you best - The Works, The Basics, Domestic or Annual Multi Trip – and content with the quote, the ‘travel insurance’ … more

Amending your travel insurance policy

Refund inside the cooling-off period

Refund beyond the cooling-off period

Single Trip policies on The Works, The Basics and Domestic Plans

Annual Multi … more