So, what is the definition of a Trip?
Need further advice?
Whether traveling for business or pleasure, an insurance policy could be vital, and understanding the fine print is just as important … moreLast updated: 1 September 2023
Travelling Party means you and any travelling companion who has made arrangements to accompany you for at least 50% of the duration of your trip.
This is a brief summary of cover only and does not … moreLast updated: 26 May 2021
Resident of Australia means an Australian citizen; permanent resident; holder of a skilled working visa (including 457 and Temporary Skill Shortage visa, but not a working holiday visa); student visa; … moreLast updated: 26 May 2021
Unattended means leaving your luggage or personal effects:
in a public place where it can be taken without your knowledge or at a distance from which you cannot prevent it from being taken; or … moreLast updated: 26 May 2021
Notable policy restrictions
Need emergency assistance?
Most of us have heard the term Personal Liability, but perhaps never really understood the full extent of what it actually meant. At … moreLast updated: 11 October 2023
Existing Medical Conditions - definition
For information relating to pre-existing medical conditions under policies purchased prior to 25 March 2021, including the definition of 'existing medical … moreLast updated: 25 March 2021
How is the term ‘Close relative’ defined?
Need further advice?
Taking out a travel insurance policy can be daunting, but it needn’t be. As our team of experts know all too well, a Certificate … moreLast updated: 1 September 2023
What does the term ‘Children’ mean?
Under what circumstances should children consider their own policy?
Need a hand?
Travel insurance is a crucial piece of the puzzle when planning to venture … moreLast updated: 1 September 2023
Means any 4-wheeled vehicle with a gross vehicle mass less than 4.5 tonnes that you:
hire from a registered rental vehicle company; and
have a rental vehicle agreement in writing.
For more … moreLast updated: 26 May 2021
How can we help?
Talk to us
1300 843 843 from Australia or
+61 2 8256 1537 from Overseas.
Monday to Friday
9:00am - 6:00pm
Get in contact with usContact us
In an Emergency
Call +61 2 8256 1523