Travelling Party means you and any travelling companion who has made arrangements to accompany you for at least 50% of the duration of your trip.

This is a brief summary of cover only and does not … more

Resident of Australia means an Australian citizen; permanent resident; holder of a skilled working visa (including 457 and Temporary Skill Shortage visa, but not a working holiday visa); student visa; … more

Unattended means leaving your luggage or personal effects:

in a public place where it can be taken without your knowledge or at a distance from which you cannot prevent it from being taken; or … more

Notable policy restrictions

Need emergency assistance?

Most of us have heard the term Personal Liability, but perhaps never really understood the full extent of what it actually meant. At … more

Existing Medical Conditions - definition

For information relating to pre-existing medical conditions under policies purchased prior to 25 March 2021, including the definition of 'existing medical … more

How is the term ‘Close relative’ defined?

Need further advice?

Taking out a travel insurance policy can be daunting, but it needn’t be. As our team of experts know all too well, a Certificate … more

What does the term ‘Children’ mean?

Under what circumstances should children consider their own policy?

Need a hand?

Travel insurance is a crucial piece of the puzzle when planning to venture … more