Medical travel insurance

We automatically offer cover for 43 existing medical conditions provided you meet any specified criteria, without any additional cost or additional screening. However, there is no cover for any other existing medical conditions or where the criteria is not met. Check out the full list of conditions covered and criteria here.

We have a dedicated 24/7 Emergency Assistance team based right here in Australia. Give them a call, drop them an email or simply message them via Facebook if you’re in need of help.

If you run into strife overseas and need help we have an Emergency Assistance team that operates 24/7 and is dedicated to helping you. The team consists of case managers, registered nurses and doctors whose sole job is to assist you whether you’ve broken a leg, had your passport stolen or something in between.

Travel insurance covers you for unforeseen medical expenses incurred overseas. Unfortunately the Private Health Insurance Act 2007 prevents us from covering any medical costs back in Australia, as they would be covered by Medicare or private health insurance. – even if those expenses are as a result of an illness or injury sustained overseas.

If you are a citizen of a country that Australia has a reciprocal healthcare agreement with then yes – there is cover available under these. Australia currently has agreements in place for citizens of the following countries: Belgium, Finland, Italy, Malta, Netherlands, New Zealand, Norway, Ireland, Slovenia, Sweden and the UK. For latest information on reciprocal healthcare agreements check out the DHS website.