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Information about travelling and coronavirus (COVID-19)

  • You can only travel to your destination if there is no travel ban in place or if you have an exemption.
  • Government restrictions (such as border closures) may impact your ability to travel, and the cover provided under your policy.
  • This policy will not cover a loss that arises from government intervention including travel bans, border closures or broadly imposed quarantine requirements, or from your failure to follow advice from official bodies.
  • There is no cover for loss arising from failure to follow advice from official bodies, including vaccination advice where applicable.
  • It is important to understand that while a destination has a 'Do Not Travel' warning in place for an event (including COVID-19), our travel insurance won't cover a loss that arises from that event if you: travel to; plan to travel to; or remain in that country or region.
  • Please research the area(s) you are travelling to and read the latest government advice to see if your planned travel is affected. Australian travellers - see smartraveller.gov.au and health.gov.au.
Learn more about TID Travel Insurance and coronavirus cover.
Friday, March 24, 2017 9:34:07 AM

  • 2023 North Island floods

    Thursday, February 2, 2023 10:05:00 AM

    Flooding due to extreme weather conditions has caused widespread damage and disruption throughout Auckland and the upper North Island and may affect travellers who are already in New Zealand, or … more

  • Peru civil unrest

    Thursday, December 22, 2022 11:50:00 AM

    Due to civil unrest and protests, a nationwide State of Emergency and local curfews have been imposed in Peru.

    The civil unrest in Peru is now widely reported in the media and any policies that may … more

  • March 2022 - Russia Ukraine Conflict Travel Update | TID

    Monday, March 14, 2022 10:00:00 AM

    On 24 February 2022 the Russian military crossed the Russia/Ukraine border and at the date of publication of this alert, military conflict between the two countries is ongoing. 

    If you’re already … more

  • COVID-19 Update - Dec 2020

    Tuesday, December 15, 2020 3:15:00 PM

    You can only travel to your destination if there is no travel ban in place or if you have an exemption. Please research the area(s) you are travelling to and read the latest government and health … more

  • Coronavirus (COVID-19) Update

    Thursday, March 19, 2020 2:00:00 PM

    (Advice as at 2:00pm AEDT on 19 March 2020; update to advice of 31 January 2020)

    On 18 March 2020, the Australian Department of Foreign Affairs and Trade (DFAT) raised alert levels for all … more

  • Novel Coronavirus (2019-nCoV) Update

    Friday, January 31, 2020 10:00:00 AM

    (Advice as at 10:00am AEDT on 31 January 2020; update to advice of 23 January 2020)

    On 30 January, the World Health Organisation declared a Public Health Emergency of International Concern (PHEIC) … more

  • Novel Coronavirus (2019-nCoV)

    Thursday, January 23, 2020 5:00:00 PM

    (Advice as at 5:00pm AEDT on Thursday 23 January 2020)

    View latest alert update for Novel Coronavirus (2019-nCoV) here

    Over 400 patients hospitalized for pneumonia China have tested positive for … more

  • Taal Volcano

    Tuesday, January 14, 2020 1:00:00 PM

    (Advice as at 1:00pm AEDT on Tuesday 14 January 2020)

    Taal Volcano in The Philippines has erupted, spreading volcanic ash clouds in a wide area around the region.

    The eruption has caused the … more

  • Cyclone Sarai – Fiji December 2019

    Friday, December 27, 2019 1:30:00 PM

    (Advice as at 1.30pm AEDT on Friday 27 December 2019)

    Various government agencies and news outlets have advised that Tropical Cyclone Sarai is expected to make landfall in Fiji today, possibly … more

  • Jetstar Industrial Action

    Tuesday, December 10, 2019 2:00:00 PM

    (Advice as at 2:00pm AEDT on Tuesday 10 December 2019)

    The Australian Federation of Air Pilots and media outlets including The Sydney Morning Herald have reported that Jetstar staff are to conduct a … more

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