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Information about travelling and coronavirus (COVID-19)

  • You can only travel to your destination if there is no travel ban in place or if you have an exemption.
  • Government restrictions (such as border closures) may impact your ability to travel, and the cover provided under your policy.
  • This policy will not cover a loss that arises from government intervention including travel bans, border closures or broadly imposed quarantine requirements, or from your failure to follow advice from official bodies.
  • There is no cover for loss arising from failure to follow advice from official bodies, including vaccination advice where applicable.
  • It is important to understand that while a destination has a 'Do Not Travel' warning in place for an event (including COVID-19), our travel insurance won't cover a loss that arises from that event if you: travel to; plan to travel to; or remain in that country or region.
  • Please research the area(s) you are travelling to and read the latest government advice to see if your planned travel is affected. Australian travellers - see and
Learn more about TID Travel Insurance and coronavirus cover.
  • Tropical Storm Dorian

    29 August 2019Important information about cover on travel insurance policies issued by nib Travel Services (Australia) Pty Ltd.After passing through the U.S Virgin Islands, Tropical Storm Dorian is … more

  • British Airway Strikes

    26 August 2019

    Important information about cover on travel insurance policies issued by nib Travel Services (Australia) Pty Ltd.

    British Airways have notified travellers that there will be … more

  • Hong Kong Protests

    21 August 2019

    Important information about cover on travel insurance policies issued by nib Travel Services (Australia) Pty Ltd.

    Demonstrations in Hong Kong have been ongoing since June, including … more

  • Bali volcanic activity - Update

    Mount Agung, Bali - update

    7 August 2019

    This advice is an update. Policies purchased from 1 August 2019 are underwritten by XL Insurance Company SE, Australia Branch.

    Important information about … more

  • Winter Storm North America

    (Advice as at 5:00pm 13 March 2019 AEDT)


    An intense winter storm is set to bring hurricane force winds, blizzard conditions and flood threats across a large area of North America, including the … more

  • Cyclone Oma, Australia

    (Advice as at 1:30pm 20 February 2019 AEDT)


    Tropical Cyclone Oma is currently situated off the coast of New Calendonia, where it has caused coastal damage and flooding, and is tracking south- … more

  • Hurricane Michael

    (Advice as at 10:00am 9 October 2018 AEDT

    Hurricane Michael is currently strengthening in the Gulf of Mexico and is forecast to become a Category 3 system, before making landfall in the Florida … more

  • Typhoon Mangkhut

    Typhoon Mangkhut(Advice as at 3:00pm 13 September 2018 AEST) Typhoon Mangkhut (Ompong) is forecast to impact the Philippines and track towards China’s southern coast, and is predicted to be the … more

  • Hurricane Lane, Hawaii, United States of America

    (Advice as at 10:00am 22 August 2018 AEST)

    Category 4 storm Lane is forecast to impact the Hawaiian Islands as a hurricane, with a potential to bring large and damaging surf, along with hazardous … more

  • Monchique Wildfires, Portugal

    Monchique Wildfires, Portugal

    (Advice as at 4:30pm 8 August 2018 AEST)

    Firefighters continue to battle spreading wildfires in the Algarve region of southern Portugal.  Villages and hotels in the … more

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