Travel Cancellation Insurance

Yes, we can offer cover for cancellation due to a sudden illness or serious injury. A sudden illness or serious injury is a condition which first occurs during your period of cover and results in you being certified as unfit to continue with the trip you had planned. If this happens before your trip starts, we can offer cover for prepaid airfares and accommodation that you're out of pocket for.' 'There are some terms like 'sudden illness or serious injury' that have specific definitions in our policy wording; when we've got a definition for a word or term, it will appear in bold and you'll find the meaning in the Glossary at the back of the policy wording

Buying cover straight after booking your trip is the best time to buy it. Let’s say you book a solo trip to China to leave in three months. You set about getting your visa sorted and planning activities, with the intention of buying travel insurance a couple of weeks before you leave. A month down the line, your mum unexpectedly goes into hospital after being injured in an accident, not from a pre-existing condition. This not only means that you can’t go anymore, but that you lose thousands of dollars’ worth of flights, accommodation and tours. If you had booked your travel insurance as soon as you’d booked, you would be able to make a claim for money back.

If you need to cut your holiday short, don’t worry. Our travel insurance with cancellation covers accounts for this. If you have to interrupt your trip and head home as quickly as possible, we can cover travel, hotels and even meals that you need to pay for to get you back to Australia. However, travel expenses are only covered if you have to stop the trip because you’re no longer fit to continue due to a serious illness or injury. If you’ve cut your trip short because someone close to you falls ill or dies unexpectedly and then you want to resume your trip, we may be able to cover this. For more information, see exactly what TID covers.

If you’re taking some hard-earned holiday leave from your job and your boss decides you have to stay and cancels your pre-approved leave, then you’ll be able to make a cancellation claim. However, this only applies to full-time, permanent employees. So, if you’re a temp or just doing some part-time work for a company, you won’t be covered. Similarly, if you or one of your travel buddies is made redundant from a full-time job in Australia and you have to cancel your trip because of this, then we can offer cover if you have to cancel your trip, if you weren't aware that the redundancy was going to occur when you bought the policy.