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Information about travelling and coronavirus (COVID-19)

  • You can only travel to your destination if there is no travel ban in place or if you have an exemption.
  • Government restrictions (such as border closures) may impact your ability to travel, and the cover provided under your policy.
  • This policy will not cover a loss that arises from government intervention including travel bans, border closures or broadly imposed quarantine requirements, or from your failure to follow advice from official bodies.
  • There is no cover for loss arising from failure to follow advice from official bodies, including vaccination advice where applicable.
  • It is important to understand that while a destination has a 'Do Not Travel' warning in place for an event (including COVID-19), our travel insurance won't cover a loss that arises from that event if you: travel to; plan to travel to; or remain in that country or region.
  • Please research the area(s) you are travelling to and read the latest government advice to see if your planned travel is affected. Australian travellers - see smartraveller.gov.au and health.gov.au.
Learn more about TID Travel Insurance and coronavirus cover.
  • Typhoon Mangkhut

    Typhoon Mangkhut(Advice as at 3:00pm 13 September 2018 AEST) Typhoon Mangkhut (Ompong) is forecast to impact the Philippines and track towards China’s southern coast, and is predicted to be the … more

  • Hurricane Lane, Hawaii, United States of America

    (Advice as at 10:00am 22 August 2018 AEST)

    Category 4 storm Lane is forecast to impact the Hawaiian Islands as a hurricane, with a potential to bring large and damaging surf, along with hazardous … more

  • Monchique Wildfires, Portugal

    Monchique Wildfires, Portugal

    (Advice as at 4:30pm 8 August 2018 AEST)

    Firefighters continue to battle spreading wildfires in the Algarve region of southern Portugal.  Villages and hotels in the … more

  • Lombok Earthquake

    7.0 Earthquake on Lombok, Indonesia

     (Advice as at 3:00pm on Tuesday, 7 August 2018, AEST)

    At 9:46pm AEST (7:46pm local time) on the 5th August 2018, a magnitude 7.0 earthquake struck Lombok, … more

  • Volcanic activity Ambae Island, Vanuatu

    Volcanic activity Ambae Island, Vanuatu (Advice as at 4:30pm on Friday 27 July 2018, AEST)

    Following an increase in the ongoing volcanic activity on Ambae, Vanuatu, a state of emergency has been re- … more

  • Eruption of Kīlauea, Hawaii, United States of America

    Eruption of Kīlauea, Hawaii, United States of America (Advice as at 4pm on Monday 14 May 2018, AEST)

    Following elevated seismic activity near Kīlauea, Hawaii, United States of America, surrounding … more

  • Bali volcanic activity

    Volcanic activity of Mount Agung, Bali – Updated Travel Information (Updated advice as at 12pm on Tuesday 3 July 2018, AEST)

    Mt Agung in Bali continues to be active. The official exclusion zone is … more

  • Sydney Airport Delays

    An air traffic control system failure has resulted in thousands of passengers facing extended delays at Sydney Airport.

    Reports indicate dozens of flights have been grounded with delays of over … more

  • Hurricane Maria – Travel Information

    Hurricane Maria – Travel Information

    (Advice as at 2pm on Tuesday 19 Sept 2017, AEST)

    Hurricane Maria is now a Category 5 and moving through the Caribbean on the heels of Hurricane Irma. Current … more

  • Hurricane Irma - USA & The Caribbean

    Hurricane Irma – Updated Travel Information Category 5 Hurricane Irma continues

    (Advice of Wed 6 Sept 2017 AEST updated at 11.30am on Friday 8 Sept 2017 AEST)

    Category 5 Hurricane Irma continues on … more

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