Wednesday, August 22, 2018 10:00:00 AM

(Advice as at 10:00am 22 August 2018 AEST)

Category 4 storm Lane is forecast to impact the Hawaiian Islands as a hurricane, with a potential to bring large and damaging surf, along with hazardous wind and life threatening flash flooding. A hurricane watch is in effect for Hawaii and Maui counties.

If you are currently impacted by this event, monitor media and follow the instructions of local authorities. If you are in need of assistance, contact our 24 hour Emergency Assistance team on +61 2 9234 3123 or +61 2 8256 1523

If you have purchased a travel policy prior to 9:00am AEST 22 August 2018 and are impacted by this event, your policy will provide cover as per the terms and conditions of the policy wording.

Where you have purchased a policy after 9:00am AEST 22 August 2018, there is no cover for claims arising from or related to this known event, as its impact to travel is no longer unforeseeable. This exclusion also applies to any new or revised travel arrangements made after this time.


Customer service

1300 843 843 from Australia or +61 2 8256 1537 from Overseas.

Monday to Friday
9:00am - 6:00pm



Medical Emergencies

Call +61 2 8256 1523 - Worldwide 24/7