Media releases

23rd June 2025

Travel Insurance Direct (TID) has been named Digital Travel Insurer of the Year at the 2025 WeMoney Insurance Awards, cementing its position as a favourite among digital savvy travellers.

The win highlights TID’s commitment to delivering a simple, smart and seamless insurance experience, whether travellers are booking cover on the go, updating their plans online, or accessing help from anywhere in the world.

Dylan Wilkinson, Head of APAC & nib Travel Marketing, said the award is a strong endorsement of the brand’s ongoing investment in customer experience.

“We’ve focused on making it easier for travellers to interact with TID, whether that’s buying a policy, updating details or lodging a claim. Being named Digital Travel Insurer of the Year by WeMoney shows we’re delivering what our customers expect: a fast, intuitive and transparent experience.”

Mr Wilkinson said the app, launched in 2024, is driving strong results.

“We’ve been making improvements to how customers interact with TID to be mobile, intuitive and transparent. It’s fantastic to receive this award from WeMoney which shows we’re hitting the mark,” Mr Wilkinson said.

The WeMoney Awards are selected by a panel and endorsed by a fast-growing consumer base of over 1.3 million Australians, predominantly in the Gen Z and Millennial demographic. With more than 80% of users trusting WeMoney to compare financial products, the accolades offer powerful third-party validation for trusted brands.

Disclaimer - The features and benefits described are a summary of cover only; and cover is subject to the full terms, conditions, limitations, and exclusions outlined in the Product Disclosure Statement.

About Travel Insurance Direct (TID):

Established in 2005, Travel Insurance Direct (TID) offers travel insurance to Australians in over 100 overseas countries around the world, including medical evacuation cover and 24-hour emergency assistance. TID is part of nib Group, a trusted health partner, supporting the health needs of around 1.7 million Australians, New Zealanders and international students and workers, while also providing travel insurance for travellers around the globe.