Cover is excluded under the policy for claims arising from the failure of any travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel or tourism services provider to provide services or accommodation due to their insolvency or the insolvency of any person, company or organisation they deal with.

If you purchased your tickets with a credit card, refer to your financial institution to discuss your recovery options or to make a claim under any credit card insurance that may be in place.

Please refer to the Product Disclosure Statement under General Exclusions.

Last updated: 5 May 2015

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