Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.

Is Diabetes Covered? | Travel Insurance Direct (TID)

For information relating to policies purchased before 25 March 2021, including the definition of 'existing medical conditions' please check the PDS (Product Disclosure Statements) provided with your purchase. You can contact us if you need this sent to you again.

For policies purchased from 25 March 2021, please continue reading.

At Travel Insurance Direct our policies – The Basics, The Works, Annual Multi Trip and Domestic - automatically cover you for Diabetes Mellitus (Types 1 and 2) as part of the more than 40 existing medical conditions which may be present at the time you purchase your policy.

You can be covered for claims arising from or related to diabetes, provided that at the time you buy your policy, you:

  • were diagnosed more than 6 months ago; and
  • haven't had any complications in the last six months;
  • have no eye, kidney, nerve or vascular complications; and
  • have a blood sugar level reading between 4 and 12 or a HbA1C score of 9% or less; and
  • have no known cardiovascular/coronary heart disease.

Please note: if you have an existing medical condition that is not an automatically covered medical condition by our policy, you won’t be covered for claims arising from your existing medical condition. To see if your existing medical condition can be automatically covered, click here.

Emergency Assistance support 24/7

Our Emergency Assistance Team are on call 24/7 to help get you back on your feet. The EA team can help in any kind of medical emergency and are ready to answer urgent questions.

Get a quote to get your next domestic or international adventure underway today.

Other helpful information

If you have an existing medical condition other than those automatically covered, please contact us to complete a medical screening assessment, which must be completed before the Certificate of Insurance can be issued.

Assessment of your existing medical condition is available online during the purchasing process or over the phone. You may ring 1300 410 272 to be assessed; just have details of your medical history ready when you call.

Diabetes Australia offer some helpful tips to assist you when travelling with your Diabetes.

This is a brief summary of cover only and does not include the full terms, conditions, limitations, and exclusions. Read the PDS before purchasing.

Last updated: 16 October 2023

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