IMPORTANT POLICY INFORMATION
For Policies purchased before 15 September 2026 click here to find out more about your policy including the PDS and how to claim
Is it a medical emergency?
Call our worldwide 24/7 Emergency Assistance on:
1800 010 075 from within Australia
+61 7 3305 7499 from overseas
Additional charges may apply for calls made from mobiles, public telephones or hotel rooms.
If your condition is life threatening, call the local emergency services in the country you are visiting before you contact us.
Want to chat with us?
Call us on 1300 843 843
Send us an email
Our travel insurance team is available:
Weekdays - 8am to 7pm AEST
Saturday - 8am to 5pm AEST
Sunday - Closed
Need to discuss your claim?
Call us on 1300 843 843
Send us an email
Our claims team is available Monday - Friday 8am to 5pm AEST
Travel far. Smile wide.