Travel Insurance Direct

All you need to do is click on the green get a quote button and enter some details such as; trip type, destination(s), trip dates, number of travellers, and age of each traveller. You’ll then go through a quick 4-step process where you can select the plan that best suits your travel needs, add in a promo code to get that juicy discount, and then add any benefits or add-ons to suit your policy, for example you can add the snow sports cover option, and cancellation limits option.

You can submit your claim online through your account. Keep all receipts, medical reports, and supporting documents for a smooth claims process.

Yes, you may extend your policy while abroad, but terms and conditions apply. It’s best to check with us before your policy expires.

You can purchase a new policy even if you’re already enjoying your holiday, but a 72-hour waiting period will apply before cover begins. Trip must end at home in Australia, please note we can’t cover the middle of a trip. AMT is not available while already travelling.

Yes, if:

• You’re licensed to ride in Australia
• You hold a valid licence in the country you're visiting
• You wear a helmet
• Coverage applies to bikes with an engine capacity of 250cc or less.

To learn more about cover for motorbikes, scooters and what is and isn’t covered check out our FAQ article.

Our policies only allow two adults per policy. The Product Disclosure Statement (PDS), which can be found in the TID Policy Hub, is your insurance go to page. Not only does it provide all the information about a policy, but it also includes definitions that assist you in navigating through the insurance process.

All international plans include cover for overseas medical expenses. Depending on your plan, additional COVID-related events may also be covered.

Our Customer Service team is just a phone call away, ready and able to help you navigate your policy, and what you may be covered for. We also continually make updates to keep customers informed and publish information on major travel events on our website.