Tuesday, October 9, 2018 10:00:00 AM

(Advice as at 10:00am 9 October 2018 AEDT

Hurricane Michael is currently strengthening in the Gulf of Mexico and is forecast to become a Category 3 system, before making landfall in the Florida Panhandle and then tracking across Georgia and the Carolinas.

If you are currently impacted by this event, monitor media and follow the instructions of local authorities. If you are travelling and in need of assistance, contact our 24 hour Emergency Assistance team on +61 2 9234 3123 or +61 2 8256 1523

If you have not yet travelled and are in need of assistance, you can contact our Customer Service team on 1800 843 843

If you have purchased a travel policy prior to 10:00am AEDT 13 September 2018 and are impacted by this event, your policy will provide cover as per the terms and conditions of the policy wording.

Where you have purchased a policy after 10:00am AEDT 13 September 2018, there is no cover for claims arising from or related to this known event, as its impact to travel is no longer unforeseeable. This exclusion also applies to any new or revised travel arrangements made after this time.



Customer service

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Monday to Friday
9:00am - 6:00pm



Medical Emergencies

Call +61 2 8256 1523 - Worldwide 24/7