Understanding your Cover

Airline Delays

Airlines will regularly reschedule, cancel or delay flights with little regard for your travel plans. This article gives you information about delays caused by a carrier, what you'll be covered for … more

Last updated: 23 July 2018
Motorbike Riding

The standard TID policy covers you to ride a motorbike or motorcycle but you MUST be licenced to ride a motorcycle of the same class in Australia and hold a valid licence for the country you are in. … more

Last updated: 28 November 2016
Skiing and Snowboarding

To be covered for Skiing or Snowboarding activities you MUST add the Snow Sports and Activities Option when you buy your policy, which you do when you choose your options. This option covers you for … more

Last updated: 12 April 2017
Phones, Cameras and Laptops

Your luggage & personal effects are covered when they are stolen, permanently lost or accidentally damaged due to circumstances outside your control.

Phones

All phones, including iPhones and … more

Last updated: 30 November 2016
Emergency Medical Evacuation

Medical evacuation may be required when you are seriously ill or injured and you need transport to appropriate facilities for treatment. For example:

you are injured while hiking on a mountain and … more

Last updated: 28 November 2016
My gear is lost, stolen or damaged

Claims for luggage and personal effects are one of the most common claims from customers. Here are some tips to help you out if something happens to your luggage.

The policy offers cover for … more

Last updated: 28 November 2016
Luggage and Personal Effects

TID covers your luggage and personal effects if they are stolen, permanently lost or accidentally damaged during travel.

Standard cover

You are automatically covered for up to $700 per item/set, … more

Last updated: 28 November 2016

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Understanding your Cover

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