Why can’t I see my current policy when I log in or go to Tripwise?

Customers who have purchased many policies with us often find that they can't locate their current policy details but they can access previous policies.

There's a quick fix to this. Simply call our customer service team and they can put all your policies under the one login so you'll be able to get Tripwise, extend your policy and make claims online in one place. Customer service can be contacted on 1300 843 843 Mon-Fri 8am-8pm or Saturdays 9am-5pm.

Last updated: 11 October 2016

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