Alison Rex Paulin

Alison is the Customer Experience Manager for TID

If you have a complaint or compliment about TID and you Tweet it or post it on Facebook - Alison’s who you’ll be speaking to. She’ll be answering your questions, helping solve your problems and demystifying the fine print of travel insurance.

There’s not much she doesn’t know about TID travel insurance and has probably already answered your question over on the Travel Insurance Direct™ Customer Service page - check it out!

What qualifies her to do this? Over 20 years as a traveller to the far corners of the Earth. She knows (only too well) the kind of trouble you can get yourself into.