Trip Cancellation Insurance

If you need to cancel a holiday, don’t compound the disappointment with financial loss: insure against cancellation of your trip!

Trip cancellation insurance is as simple as it sounds: if your trip is cancelled, your insurer pays you back in certain events for the transport and accommodation services you purchased in advance and for which you cannot obtain a refund. Trip cancellation insurance can also cover the gap between full price and a partial refund. Cancellation fees for courses or other services you planned to participate in can also be covered.

This kind of insurance helps if you have to cancel a trip because of events like:

  • Sudden Illness of a close relative suffering a serious illness and/or sudden injury (provided they were hospitalised, are not over 85 and reside in Australia or New Zealand
  • An accident befalling yourself or a travelling companion
  • Natural disaster at your destination – or at home (provided there was not a mass media warning prior to the purchase of insurance).
  • Employers cancelling your leave (if you are in full time employment only)
  • Being called up for jury duty

If these events happen and you do not have cancellation cover, you will lose any money you have paid on flights, accommodation and tours.

Travel Insurance Guide

Get your quote

North America including Hawaii, South America, Central America, Middle East, Arctic & Antarctic Circles.
Europe and the African continent (North Africa, Southern Africa and Egypt)
United Kingdom and Asia (UK, Ireland, Asia, Japan and the Indian sub-continent).
Tonga, Samoa, Papua New Guinea, Tahiti, Christmas Island and Cocos (Keeling) Islands
New Zealand, Fiji, Norfolk Island and Bali
for travel within Australia only

Not sure which region to choose?

Covers you and your dependent children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.

Covers you and your travel partner named in the Certificate of Insurance and your dependent children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.

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If you are not a citizen of Australia or a permanent resident, click here

Select your travel region

Hints & Tips:

When making the region selection, choose the region where you will spend the majority of your trip and this will also cover you for all other areas you travel to.

For example, if you are spending 3 days in Singapore, 2 weeks in the UK and 4 weeks in Europe, select 'Europe' as your destination and you will be covered in Singapore and the UK also.

What to look for in trip cancellation insurance

Trip cancellation insurance should start on the day you buy your policy, so that any event likely to cause you to cancel a trip is covered before you leave. The cover should also cover any events that cause you to abandon you trip once you arrive.

Medical conditions and trip cancellation insurance

Make sure you reveal any pre-existing medical conditions when considering trip cancellation insurance, as few insurers will accept the recurrence of a known condition as a valid reason for a claim. Travel Insurance Direct can cover many pre-existing medical conditions without the need for assessment. For more information, please see the PDS.

Travel Insurance Direct ® is a registered trademark of Travel Insurance Direct Pty Limited. Travel Insurance Direct ACN 121 659 470 AR 305589 is an Authorised Representative of Cerberus Special Risks Pty Ltd (Cerberus) ABN 81 115 932 173 AFS Licence No. 308461. This insurance is arranged and managed by Cerberus and underwritten by certain underwriters at Lloyd's. You should consider the Product Disclosure Statement before buying this product to ensure the product is right for you.