Duty Of Disclosure

Before you enter into this policy, the Insurance Contracts Act 1984 (Cth) requires you to provide us with the information we need to enable us to decide whether and on what terms your proposal for insurance is acceptable and to calculate how much premium is required for your policy. You will be asked various questions when you first apply for your policy. When you answer these questions, you must:

  1. give us honest and complete answers;
  2. us everything you know; and
  3. tell us everything that a reasonable person in the circumstances could be expected to tell us.

If you vary, extend, reinstate or replace your policy your duty is to tell us before that time, every matter known to you which:

  1. you know; or
  2. a reasonable person in the circumstances could be expected to know, is relevant to our decision whether to insure you and whether any special conditions need to apply to your policy.

You do not need to tell us about any matter that:

  1. diminishes our risk;
  2. is of common knowledge;
  3. we know or should know as an insurer; or
  4. we tell you we do not need to know.

Who does the duty apply to?

Everyone who is insured under the policy must comply with the duty of disclosure.


What happens if you or they breach the duty?

If you or they do not comply with the relevant duty, we may cancel the policy or reduce the amount we pay if you make a claim. If fraud is involved, we may treat the policy as if it never existed and pay nothing.

Travel Insurance Guide

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North America including Hawaii, South America, Central America, Middle East, Arctic & Antarctic Circles.
Europe and the African continent (North Africa, Southern Africa and Egypt)
United Kingdom and Asia (UK, Ireland, Asia, Japan and the Indian sub-continent).
Tonga, Samoa, Papua New Guinea, Tahiti, Christmas Island and Cocos (Keeling) Islands
New Zealand, Fiji, Norfolk Island and Bali
for travel within Australia only

Not sure which region to choose?

Covers you and your dependent children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.

Covers you and your travel partner named in the Certificate of Insurance and your dependent children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.

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If you are not a citizen of Australia or a permanent resident, click here

Select your travel region

Hints & Tips:

When making the region selection, choose the region where you will spend the majority of your trip and this will also cover you for all other areas you travel to.

For example, if you are spending 3 days in Singapore, 2 weeks in the UK and 4 weeks in Europe, select 'Europe' as your destination and you will be covered in Singapore and the UK also.

Travel Insurance Direct ® is a registered trademark of Travel Insurance Direct Pty Limited. Travel Insurance Direct ACN 121 659 470 AR 305589 is an Authorised Representative of Cerberus Special Risks Pty Ltd (Cerberus) ABN 81 115 932 173 AFS Licence No. 308461. This insurance is arranged and managed by Cerberus and underwritten by certain underwriters at Lloyd's. You should consider the Product Disclosure Statement before buying this product to ensure the product is right for you.